Privacy Policy
Last updated: 15 October 2026
This Policy explains how the personal data of visitors to https://fruitcompanylogistic.com/ is processed when they use the website and contact Fruit Company Logistic.
1. Who processes your data
Data controller: “FRUIT COMPANY LOGISTIC” S.R.L.
Registered address: MD-2004, Republic of Moldova, Chișinău, 171/1 Ștefan cel Mare și Sfânt Boulevard.
IDNO (tax identification number): 1019600018372.
Email: fruitcompanylogistic@gmail.com.
Phone: +373 600 66 269.
2. What data we collect
When you complete the quote request form or contact us using the contact details provided on the website, we receive the information you provide:
  • first and last name;
  • company name;
  • email address;
  • phone number;
  • delivery country;
  • the content of your message and information about the proposed shipment.
When you visit the website, technical service providers may also process your IP address, browser and device information, pages visited, time of visit and referral source.
Please do not include health information, payment details or other sensitive data that is not necessary to discuss the shipment.
3. Purposes and legal bases for processing
We process data for the following purposes:
  • reviewing your enquiry, clarifying delivery terms and preparing a commercial offer — to take steps at your request before entering into a contract;
  • negotiating and performing a contract — to perform our contract with you;
  • business correspondence with company representatives — on the basis of our legitimate interest in establishing and managing business relationships;
  • ensuring the operation and security of the website and preventing misuse — on the basis of our legitimate interest in protecting the website and user enquiries;
  • meeting legal requirements — to comply with legal obligations;
  • sending marketing communications and using optional tracking technologies — on the basis of separate consent, where required.
Submitting an enquiry does not constitute consent to receive marketing communications.
4. Whether providing data is mandatory
You provide your data voluntarily. Fields necessary to process your enquiry are marked as required in the form. If you do not provide contact details or information needed to prepare an offer, we may be unable to respond to your enquiry.
5. Who may receive your data
Access to data is granted to employees and contractors who need it to carry out their work.
We may use Tilda, our website platform provider, as well as hosting, email and other technical service providers to operate the website and process enquiries. When preparing or carrying out a shipment, necessary information may be shared with logistics providers and other partners involved in fulfilling the request or performing the contract.
Data is provided to public authorities where required by law. We do not sell personal data.
6. Processing outside the Republic of Moldova
Using technical services based abroad or working with international partners may involve transferring data outside the Republic of Moldova.
Such transfers are permitted where there is a legal basis and the necessary safeguards are in place. You may request information about the safeguards used and the availability of a copy by contacting fruitcompanylogistic@gmail.com.
7. Retention periods
Enquiry data is retained for 12 months after correspondence ends, provided that the enquiry has not resulted in a contract and there are no other grounds for continued retention.
Where a contract is concluded, necessary data is retained for the duration of its performance and for the document retention periods required by law. In the event of a dispute, data may be retained for as long as necessary to defend legal rights.
Once there are no longer grounds for retaining the data, it is deleted or anonymised.
8. Cookies and website statistics
The website may use cookies and similar technologies to operate. The website uses Tilda’s statistics service.
Strictly necessary technologies are used to ensure the website functions. Optional analytics and advertising technologies, if used, are activated after consent has been obtained where required by law.
You can manage cookies through your browser settings and, where a cookie settings panel is available on the website, through that panel. Restricting necessary cookies may affect certain website functions.
9. Data security
We apply organisational and technical measures appropriate to the nature of the processing and the risks involved to protect data against unauthorised access, loss, alteration and disclosure. Access is limited to individuals who need the data to fulfil their duties.
10. Your rights
Where provided for by law, you have the right to:
  • obtain information about processing and access your data;
  • request correction of inaccurate data;
  • request deletion of data or restriction of its processing;
  • object to processing based on legitimate interests, including direct marketing;
  • receive your data in a portable format, where applicable;
  • withdraw consent where processing is based on consent.
Withdrawing consent does not affect the lawfulness of processing carried out before its withdrawal.
To exercise your rights, send a request to fruitcompanylogistic@gmail.com. Where necessary, we will request information to verify your identity. Requests are handled within the time limits established by law.
You also have the right to lodge a complaint with the National Center for Personal Data Protection of the Republic of Moldova: https://datepersonale.md/.
11. Changes to this Policy
We may update this Policy when the website’s operation, our data processing practices or legal requirements change. The current version is published on this page together with its last updated date.
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